Aosom Reviews

You can contact Aosom's customer service in the following ways:

• Phone: You can call them at +1-877-644-9366 during their normal business hours, which are Monday-Friday, 6AM-4PM PST (except all major holidays).
• Email: You can also reach out to them via email at customerservice@aosom.com.
• Address: Their physical address is Aosom LLC, 27150 SW Kinsman Rd., Wilsonville, OR, 97070.

Please note that these details are subject to change and it's always a good idea to check the official Aosom website for the most up-to-date information..

Aosom.com is an online retailer that specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty, and more. The website offers a variety of products at different price points. For example, the Outsunny 6' x 4' Metal Lean to Garden Shed is priced at $208.99, down from $375.99. The HOMCOM Vibrating Massage Recliner Chair for the living room is available for $215.99, reduced from $288.99. The Outsunny 20' x 32' Heavy Duty Party Tent & Carport with removable sidewalls and double doors is priced at $799.99, down from $899.99. Please note that these prices are subject to change and may vary based on sales and promotions. The website also offers free shipping on their products. They have a 30 Day Return Policy and secure checkout options. They also run sales events where customers can get up to 60% off on select items. They also offer additional discounts such as Extra 12% off on hot picks and Extra $100 off on some of their most popular products during their clearance sale. Please visit the website for the most accurate and up-to-date information.

Aosom.com is an online retailer that specializes in a wide range of products. Some of the popular categories on their website include Outdoor Furniture, Home Decor, Pets, Sporting Goods, and more. They offer a variety of products for the home, garden, and office, as well as pet supplies and toys. Some of the top picks from their website include the Outsunny 6' x 4' Metal Lean to Garden Shed, the HOMCOM Vibrating Massage Recliner Chair, and the Outsunny 20' x 32' Heavy Duty Party Tent & Carport. They also offer a variety of health and beauty products, tools, and seasonal items. Aosom.com is known for its quality products at awesome prices and free shipping. If you're looking for a specific product, it's worth checking out their website to see if they have what you need.

Aosom.com has a 30-Day Return Policy. All purchases may be returned for any reason within 30 days of the date of purchase (from the date of receipt). To initiate a return, Aosom customer service must be contacted within the said return period to obtain a Return Merchandise Authorization (RMA) number. There are no additional costs or fees associated with an RMA, such as restocking fees or processing fees. If the product is defective or damaged, returns will incur no fees. Otherwise, customers will bear the return shipping costs. Items returned must be in their original packaging, along with all accessories in the original shipment.

After placing an order on Aosom.com, the average estimated time of arrival (ETA) is 48 hours for warehouse processing time to ship, plus 3-7 business days transit time after being shipped. However, shipping carriers are experiencing capacity issues from extremely high demand, and in some cases, deliveries may be delayed. For Monarch Specialties brand products, the current ETA is 1-2 days warehouse processing time plus 5-10 business days after being shipped. You can check the status of your delivery anytime by entering the tracking number emailed to you after placing your order. Please note that they only ship to physical addresses within the 48 contiguous United States. They do not offer expedited shipping at this time.

Aosom.com offers a secure payment method for its customers. They also mention a payment method called Afterpay. If you have any questions regarding Afterpay billing, you should contact Afterpay directly. Please note that the customer service hours for Aosom are Monday-Friday, 6am-4pm PST. You can reach them at their customer service phone: +1-877-644-9366 or via email at customerservice@aosom.com. It's important to remember that all transactions should be secure and it's always a good idea to read the terms and conditions before making a purchase.

Yes, you can pay with PayPal on Aosom.com. They accept PayPal as a payment method, which allows you to shop with confidence without sharing confidential financial information directly with their website. All sensitive information transmitted between the user and the PayPal servers is automatically encrypted.

Aosom.com has a 30-Day Return Policy. All purchases may be returned for any reason within 30 days of date of purchase (from date of receipt). Aosom customer service must be contacted within the said return period to obtain a Return Merchandise Authorization (RMA) number. There are no additional cost or fees associated to an RMA, such as restocking fees or processing fees.

In terms of their Shipping Policy, they ship only within the 48 contiguous United States. They do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses. With warehouses on both coasts, they are able to reach most of their customers within a 3-business day timeframe. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. Some of their larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order. Someone must be present to take delivery of LTL shipments and sign for the delivery. They can only ship your order to the address given to them in your order at the time you checkout. If you contact them with a change of address and they haven’t processed the order yet, they can make the change. If the order has already been processed and is on the FedEx truck, you only need to create an account on fedex.com/us/delivery, and you will be able to redirect your package(s).

You can contact Aosom's customer service by phone or email. The phone number is +1-877-644-9366. If you prefer to send an email, you can reach them at customerservice@aosom.com. Their customer service hours are Monday-Friday, 6am-4pm PST. Please note that these hours exclude all major holidays. The address for Aosom LLC is 27150 SW Kinsman Rd., Wilsonville, OR, 97070.